Privacy Policy & SMS Policy

1. About This Policy

This Privacy Policy describes how Octagon Solutions (“we,” “us,” or “our”), operated by Jason Warner and accessible at askjason.tech and octagon-solutions.net, collects, uses, and protects information you provide when you use our website or contact us.

We are committed to protecting your privacy. We collect only the information necessary to respond to your inquiries and provide consulting services. We do not sell personal information.

2. Information We Collect

Information you provide directly

When you submit our contact form, we collect:

• First and last name
• Email address
• Company or organization name
• Service area of interest
• The message or description you provide

Information collected automatically

When you visit our website, we may collect basic technical information such as your browser type, operating system, referring URL, and pages visited. This information is used solely to understand how our site is used and to improve its performance. We do not use this data to identify individual visitors.

Information we do not collect

We do not collect payment card numbers, government identification numbers, passwords, or any sensitive personal data through this website.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry or consultation request
• Communicate with you about potential or ongoing consulting engagements
• Follow up on submitted contact forms
• Comply with applicable legal obligations

We do not use your information for unsolicited marketing, do not add you to any marketing lists without your explicit consent, and do not send promotional communications unless you have specifically requested them.

4. SMS Communications Policy

Octagon Solutions may use SMS (text message) communication as part of our response to contact form submissions. The following terms govern any SMS communications between us.

How SMS consent works

By submitting our contact form and providing your contact information, you acknowledge that Octagon Solutions may follow up with you via email or, where a mobile number is provided, via SMS. SMS communication is transactional in nature — limited to responses and follow-up related to your specific inquiry.

No marketing SMS

We do not send marketing, promotional, or advertising SMS messages. All SMS communications from Octagon Solutions are transactional — directly related to an inquiry or engagement you initiated.

Opting out

You may opt out of SMS communications at any time by replying STOP to any message we send. After opting out, you will receive a single confirmation message and no further SMS communications. Opting out of SMS does not affect email communication or any ongoing consulting engagement.

Supported carriers

SMS messaging is supported by major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support is not guaranteed for all regions or network conditions.

5. Data Sharing & Third Parties

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their marketing or commercial purposes.

Mobile opt-in data and consent will not be shared with or sold to any third parties or affiliates for marketing purposes under any circumstances.

We may share information only in the following limited circumstances:

• Service providers: We use third-party tools to operate our website and communications (such as web hosting, email delivery, and contact form processing). These providers access information only as necessary to provide their services and are bound by confidentiality obligations.
• Legal compliance: We may disclose information if required by law, court order, or governmental authority.
• Business transfer: In the event of a merger, acquisition, or sale of business assets, personal information may be transferred to the acquiring entity, subject to the same protections described in this policy.

6. Data Retention

We retain contact form submissions and related correspondence for as long as necessary to maintain our business relationship with you, respond to your inquiries, or fulfill any ongoing consulting engagement — and for a reasonable period thereafter for record-keeping purposes.

If you wish to have your information deleted, please contact us at [email protected] and we will honor your request within a reasonable timeframe, subject to any legal obligations to retain certain records.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to withdraw consent for SMS communications at any time
• The right to object to or restrict certain processing of your information

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies & Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use the site and to improve performance. Cookies are small text files stored on your device. We use only the cookies necessary for basic site functionality and analytics.

We do not use cookies to serve advertising, track you across third-party websites, or build marketing profiles. You may disable cookies in your browser settings; however, doing so may affect certain website functionality.

If we use third-party analytics tools (such as Google Analytics), those tools operate under their own privacy policies, and we configure them to anonymize IP addresses where possible.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your information, please contact us: